This dynamic 3-day course introduces the ITIL Service Lifecycle for managing IT services to deliver on business expectations, and an engaging, case study based approach to learning the core disciplines of ITIL practices.

The ITIL Version 3 best practice is composed of five core disciplines:

* Service Strategy
* Service Design
* Service Transition
* Service Operations
* Continual Service Improvement

These disciplines represent a Service Lifecycle framework that further enhances IT alignment to the business while demonstrating business value, ROI & enabling IT to solve specific operational needs.

In partnership with Pangloss Group, we were able to subsidize this training and bring it to you at an incredible discount. You’ll save more than 60% off of the usual price of this course.

This ITIL V3 Foundation Training explains the core principles of ITIL best practices using real-life examples and prepares you to pass the certification exam. Students have a 100% pass rate with this instructor!

This dynamic 3-day course introduces the ITIL Service Lifecycle for managing IT services to deliver on business expectations, and an engaging, case study based approach to learning the core disciplines of ITIL practices. Students will be positioned to successfully pass the exam required for entry to all intermediate or advanced certification tracks.